Job Summary

Executive, Business Development is responsible for driving revenue growth by developing existing customer accounts, strengthening client relationships, and securing repeat business opportunities. The role focuses on identifying potential ship repair, dry docking, maintenance, and vessel conversion projects within customers' fleets, understanding their future requirements, and coordinating with internal teams to convert business opportunities into confirmed orders.

Key Responsibilities

• Develop and maintain strong relationships with existing customers, including ship owners, ship managers, fleet managers, and technical superintendents.
• Identify opportunities to increase repeat docking orders, additional repair works, maintenance projects, and other shipyard services.
• Proactively engage customers to understand vessel docking schedules, fleet requirements, and upcoming projects.
• Develop account development plans to increase customer retention, revenue contribution, and the shipyard's share of customers' fleet repair business.
• Coordinate with Commercial, Estimating, Project Management, Production, and Operations teams to identify additional work opportunities and address customer requirements.
• Follow up on enquiries, quotations, variation orders, and pending approvals to improve conversion rates and secure additional business.
• Conduct regular customer visits, business meetings, and post-project follow-ups to strengthen relationships and encourage repeat business.
• Monitor customer account performance, competitor activities, and market developments to identify opportunities for business growth.
• Maintain an updated pipeline of potential projects, customer account records, and revenue forecasts.
• Prepare regular reports on business development activities, customer performance, and progress against assigned targets.

Key Requirements

• Diploma or Bachelor's degree in Business Administration, Marketing, Maritime Studies, Engineering, or a related field.
• Relevant experience in business development, account management, sales, or commercial roles, preferably in the shipyard, ship repair, shipping, or marine industry.
• Good understanding of ship repair, dry docking, vessel operations, or shipyard services.
• Experience managing existing customer accounts and developing repeat business is an advantage.
• Good command of English, both written and spoken.
• Proficiency in Microsoft Office and business reporting.
• Strong communication, negotiation, presentation, and customer relationship management skills.
• Commercially driven, proactive, and results-oriented, with strong analytical and coordination abilities.
• Willingness to travel for customer meetings, vessel visits, and business development activitie

Education

Certifications