Job Summary

The Handyman is responsible for the day-to-day maintenance and operation of the mall’s building systems and M&E services to ensure smooth, safe and efficient operations. The role includes attending to faults, supporting tenant needs, and ensuring all systems are functioning with minimal disruption.

Key Responsibilities

1. Inspection & Preventive Maintenance

• Conduct daily routine inspections of building systems and M&E services, including electrical, lighting, air-conditioning and mechanical ventilation (ACMV), chiller systems, pumps, fire protection systems, BMS, and plumbing/sanitary systems.
• Identify and report any faults, irregularities or potential issues for rectification.

2. Repairs & Troubleshooting

• Perform troubleshooting and attend to equipment breakdowns in a timely manner.
• Carry out day-to-day repair and rectification works promptly to minimise operational disruption.
• Respond to emergency situations and resolve issues efficiently with minimal inconvenience to tenants and shoppers.

3. Tenant Support

• Attend to tenants’ feedback, complaints and service requests promptly.
• Ensure service assistance is delivered in a timely and professional manner.

4. Contractor Supervision & Safety Compliance

• Escort, supervise and monitor contractors during routine servicing and emergency repair works.
• Ensure all contractor works comply with safety, health and environmental regulations, as well as Company standards.

5. Reporting & Documentation

• Report on breakdowns, defects, maintenance activities and irregularities.
• Maintain proper records of maintenance works and system performance.
• Assist in tracking and maintaining stock inventory of spare parts.

6. Store & Inventory Management

• Support delivery checks of materials and spare parts from suppliers.
• Maintain proper storage, housekeeping and preservation of tools and inventory.

Key Requirements

Job Location: JB City Square Mall

• Minimum Certificate/Diploma in Electrical, Mechanical Engineering or related field.
• Relevant technical certifications (e.g. Chargeman, Wireman) will be an advantage.
• 2 years of relevant experience in building maintenance, preferably in a commercial or retail environment.
• Basic knowledge of M&E systems and troubleshooting.
• Able to work shifts, weekends and public holidays.
• Good teamwork and communication skills.