Job Summary

Collaborate with internal stakeholders, including Business Unit and Crewing Managers, to ensure smooth planning and execution of crew change activities.

Key Responsibilities

Crew Operations:

• Liaise and coordinate closely with BU & Crewing Managers on crew change plans
• Assist Crewing Managers on planning of crew changes for vessels assigned
• Liaise and coordinate with vessels, port agents and relevant stake holders on crew change plans
• Ensure crew line-up to join ship are available and ready per schedule
• Evaluate and verify crew’s documents and certification to ensure that crew line-up to join ship hold valid documents and certificates, complying to company and charter’s certification and training requirements
• Communicate and coordinate with recruitment team and accredited manning agents on crew requirements
• Communicate with accredited travel agencies on flight booking requirements and provision of required travel documents to ensure the cost-effective and timely flight is attained;
• Communicate with BU, agents, vessels, related stake-holders with respect to the arranged flight bookings and other matters related to the crew change (e.g. CTMs, Pre-fundings and related invoicing process and other requests from vessel and Principal)
• Monitor and follow ups PEME result and its receipt from concerned accredited medical clinic
• Update embarkation and disembarkation details in Crew Management System (CMS) and required client’s  / flag-state system
• Ensure that all the documents and requirements of the joiners are physically complete and uploaded onto CMS prior departure
• Dispatch of documents/certificates to vessels, crew, overseas office as required
• Raise requisite and issuance of working gear for concerned joining seafarers as necessary
• Performs any other crewing related functions assigned by BU immediate superior

Crew Engagement:

• Crew prejoining briefing and offsigning debriefing sessions
• Crew Seminar and Workshop

Administrative Duties:

• Process PO for crewing related purchases and services
• Verify crew claims
• Any other administrative tasks

Key Requirements

• Degree/Diploma in HR/Crew Management/Maritime Studies preferred
• At least 2 years of experience handling marine crew
• Good knowledge of international crewing regulations including flag state requirements, STCW, ILO, MLC2006
• Strong team orientation and ability to manage cross cultural crew and relationships in a dynamic, fast-paced environment
• Demonstrates a positive, growth-oriented mindset with the ability to work independently, adapt to challenges, and remain resilient in a dynamic environment.
• Possesses strong communication, interpersonal, organizational, and administrative skills, with the ability to manage multiple priorities effectively and collaborate with diverse stakeholder.